Terms and Conditions - Gardeners Willesden

Welcome to Gardeners Willesden. These Terms and Conditions govern your use of our gardening services. By engaging our services, you agree to comply with and be bound by these terms.

1. Services Provided

Gardeners Willesden offers a range of gardening services including:

Garden maintenance
Lawn care
Planting and landscaping
Pruning and trimming
Weed control

2. Booking and Scheduling

All services must be booked in advance. You can schedule appointments by contacting us through our provided channels. We strive to accommodate your preferred dates and times, but availability cannot be guaranteed.

2.1 Confirmation

Once a booking is made, you will receive a confirmation email detailing the service appointment. Please review the details carefully to ensure accuracy.

3. Payment Terms

Payments for services are required as follows:

Upfront Payment: A percentage of the total cost may be required at the time of booking.
Completion Payment: The remaining balance is due upon completion of the service.

We accept various payment methods, including credit/debit cards and bank transfers. All payments must be made in full before the commencement of additional services.

4. Cancellation Policy

If you need to cancel or reschedule your appointment, please notify us at least 48 hours in advance. Cancellations made less than 48 hours before the scheduled service may incur a cancellation fee.

4.1 Refunds

Refunds for services already rendered will be handled on a case-by-case basis. If you are dissatisfied with our services, please contact us within 7 days of service completion to discuss possible remedies.

5. Liability

Gardeners Willesden is committed to providing high-quality services. However, we are not liable for any unintended damage to property or plants beyond our control. It is recommended that you inform us of any valuable or delicate items in your garden prior to service.

5.1 Insurance

We maintain appropriate insurance coverage to protect against accidental damage during service delivery. Details of our insurance policies are available upon request.

6. Responsibilities

As a client, you agree to:

Provide accurate information about your garden and specific requirements.
Ensure access to the property at agreed service times.
Secure any pets or inform us of their presence to ensure safety during service.

We agree to:

Deliver services as described in our service listings.
Communicate effectively regarding any changes or issues during service delivery.
Respect your property and privacy at all times.

7. Changes to Terms and Conditions

Gardeners Willesden reserves the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review these terms regularly to stay informed of updates.

7.1 Notification

We will notify clients of significant changes to our terms via email or other direct communication methods.

8. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which Gardeners Willesden operates. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the local courts.

9. Privacy Policy

Your privacy is important to us. Please refer to our separate Privacy Policy document for information on how we collect, use, and protect your personal data.

9.1 Data Protection

We comply with all applicable data protection regulations to ensure your personal information is handled securely and responsibly.

10. Acceptance of Terms

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

10.1 Severability

If any provision of these terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining terms will remain in full force and effect.

11. Contact Information

For any questions or concerns regarding these Terms and Conditions, please reach out to us through the appropriate channels provided during your booking process.